‘online learning’ Category Archives

6
May

Mulling over the elements of quality in online education

by Cathy in Distance Education, Education, Education Technology, online learning

Anyone who has taught or managed an online program or taken an online class has their own definition of what quality is in online education.  Because I have taken on line courses, managed an online program, and been a student in online courses I have defined some of my own conclusions on what are the essential elements of quality in an online program.

Some quality elements are obvious others are not and are even less than tangible and may not pay off until the student successfully completes his/her program of study.   In this presentation I have identified such things as assessment, engagement, interaction, time on task, and learning outcomes among others.

What follows are those elements that I have identified as essential to the quality of an online course or program. One essential element is the ease of access to the course, the content and the service and support for the course that are required for student success.   The course is designed or structured in such a way that engagement by the student with the content, the instructor and other students is facilitated and supported.

In addition to these elements the student is encouraged to provide insight by investigating external content and materials, fully utilizing the technology, seeking out student support services and library resources, and engaging with the institution.

The course provides an opportunity for the student to:

  • Think critically
  • Expand his/her knowledge by reviewing and demonstrating knowledge of the internal content and accessing appropriate external content
  • Stretch his/her ability  to learn in a variety of ways
  • Collaborate, connect with and network with a diverse group of learners

The learning is tested if possible via authentic assessment.  Authentic assessment is a form of assessment in which students are asked to perform real-world tasks that demonstrate meaningful application of essential knowledge and skills — Jon Mueller

Authentic assessment presents students with real-world challenges that require them to apply their relevant skills and knowledge. (retrieved from http://www.funderstanding.com/content/authentic-assessment 5/6/2010)

Authentic assessment is an evaluation process that involves multiple forms of performance measurement reflecting the student’s learning, achievement, motivation, and attitudes on instructionally-relevant activities. Examples of authentic assessment techniques include performance assessment, portfolios, and self-assessment.” American Library Association

Feedback is consistent with the student able to monitor his / her progress.  Feedback may also come from peers and peer review.

An online course should be designed in such a way that it encourages academic integrity.  Facutly can model ethics and integrity as well present core values which are the fundamental tenets of core values.

The course design and the hallmark of the course includes a design which facilitates the relationship between faculty and students and allows for the student to have access to the faculty if needed.

The course provides for a method of communication in which the student can engage in a dialogue with the faculty regarding issues and concerns regarding academic progress.

The student has access to tutors and other student support services in order to sufficiently learn the materials confidently and be successful.

The course is designed in such a way that expectations and outcomes are clear.    The learning outcomes are based upon a taxonomy such as Blooms which integrates the three domains:

  • Cognitive: mental skills (Knowledge)
  • Affective: growth in feelings or emotional areas (Attitude)
  • Psychomotor: manual or physical skills (Skills)

Each domain is divided into categories  and it is these catogories that provide the fundamental definition of the learning outcomes:

Cognitive:

  • Knowledge
  • Comprehension:
  • Application:
  • Analysis:
  • Synthesis:
  • Evaluation
  • personal values/opinions,

Affective:

Domain Attributes: interpersonal relations, emotions, attitudes, appreciations, and values id

accepts attempts challenges defends disputes joins judges
contributes praises questions shares supports volunteers

(retrieved from : http://eduscapes.com/tap/topic69.htm  5/6/2010)

Content is linked to activities and support the student learning the materials necessary to successfully achieve the stated outcomes.

Learning outcomes are clearly stated and are linked to the purpose of the course.  The required course purpose is clearly linked to the outcomes of the course.

The content of the course is current and meets industry and professional standards.  Resources are creative, innovative and dynamic.

Faculty demonstrate competency  and comfort with the use of technology in distance education for ease in communication, accessing content and course materials and connect with the student at all levels.   Student also demonstrate competency in the use of technology, have access to technical support and have several methods and points of contact with the institution, of communicating with each other, and faculty

Faculty presence in the course is demonstrated by feedback in a timely manner.

Faculty engagement with course content and with students occurs daily in the first two weeks of the semester.

A definition of “at risk students for dropping out” exists and those students receive additional support.

Faculty are trained in instructional design, the use of the learning management system and other technology,  and have received instructional design support.

The Learning Management System provides a structure or framework for course management, the appropriate delivery of content, grading, communication and assessment. The LMS is flexible enough to provide a platform for creativity and innovation by faculty and opportunities for students to be self directed in their learning and to create a personal learning network.

The course lends itself to individual and group self reflection activities.  The course, if applicable, builds on knowledge that student already has developed, encourages the student to provide input on projects, discussions and activities.  In other words new learning, and new knowledge is developed upon an existing foundation of knowledge.

To ensure quality and continuous quality improvement courses should be reviewed, by peers and external reviewers on a periodic basis.  These reviews should be conducted based upon the elements of an objective rubric designed to survey the essential elements of the course such as use of technology, feedback, communication, and interaction.


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26
Mar

Reports, plans, educational technology, broadband, millenials an interesting mix

by Cathy in Distance Education, Education, Education Technology, Future, Higher Education, Uncategorized, University, online learning

Several reports or plans related to higher education, education technology, and online learning have been released in the last several months that indicate changes in how students learn, how they access their learning materials, and how that content is delivered.  In addition to this I will also give an overview of Millenials from the Pew Research Center.

In January 2010 the Sloan Consortium released their report on online education.  This report indicates that online experienced a growth of 17% in the last year.  Students in online classes comprise 25% of all students enrolled in higher education today, or 4.6 million students.    This 29 pages report found on the Sloan Consortium website presented the following information:

  • This report serves to strengthen the theory behind the economy and enrollments in education in general and now provides a direct link between  online education and enrollments.
  • Despite the growth in online education this platform continues to struggle to be seen as a strategic part of the long term planning for baccalaureate granting institution and public institutions.  In addition to this faculty acceptance of online/distance education is stagnant.
  • Overwhelming the student in online courses and programs are undergraduate who make up 82% of the students enrolled.

The issue of retention in online is also addressed in this report.   The question “Is retention in online harder than in  traditional face to face courses?”  This was administered via a survey of Chief Academic Officers which indicated that most were neutral on the question.  However those who agree outnumber of those who disagree.  Specifics on why this perception exists were not asked or provided.

Another report which was released by the US Department of Education is the:  Evaluation of Evidence-Based Practices in Online Learning: A Meta-Analysis and Review of Online Learning Studies.  I previously blogged on this report however what this report indicates is that online learning, can,  under certain conditions,  provide better learning experiences to students.

Another study with trends to watch in distance education is theK-12 Online Learning reportfrom the Sloan Consortium. this 37 page report, based upon a survey administered to over 10,000 school districts, with a5/4% return of valid surveys,  published in January 2009 indicates that:

Most significant in regards to this report is the growth in online education which is illustrated by:

The overall number of K-12 students engaged in online courses in 2007-2008, is
estimated at 1,030,000. This represents a 47% increase since 2005-2006.

Major findings were that the majority (63.1 %) of the public school districts in the United States had at least one student enrolled in either a fully online or blended course; that a majority of administrators in these districts predicted that enrollments would grow by approximately twenty percent over the next two years; and that the total number enrolled in online or blended learning courses was estimated at approximately 700,000 public school K-12 students.

Most districts indicated that they anticipate growth in online:  A majority of the respondents anticipated growth (66.3% of districts expect growth in their fully online course enrollments and 61.2% expect growth in their blended enrollments). Districts predict that on average the number of students taking online courses will grow by 22.8 percent over the next two years.

Respondents indicate that the following are the major reasons why online education has grown and will continue to grow:

These results indicate that the perceived importance of online learning related mostly to student needs as follows:

1. Meeting the needs of specific groups of students
2. Offering courses not otherwise available at the school
3. Offering Advanced Placement or college-level courses
4. Permitting students who failed a course to take it again
5. Reducing scheduling conflicts for students

The respondents also indicated the following concerns regarding online courses:

1. Concerns about course quality
2. Course development and/or purchasing costs
3. Concerns about receiving funding based on student attendance for online   and/or blended/hybrid education courses
4. The need for teacher training

Another report that is related to online learning in K-12 is the Keeping Pace report which provides the following details:

The Keeping Pace 2009 report:

  • Provides a national “snapshot” of the state of online learning as of fall 2009.
  • Discusses original data categorized by key issues such as funding, teaching, and accountability, including analysis and recommendations.
  • Presents program profiles from a cross-section of program types, including state-led and district-led, supplemental and full-time, charter schools, and both synchronous and asynchronous programs.
  • Provides state profiles of K-12 online learning for most states, divided into southeastern, northeastern, central, and western regions.
  • Identifies key issues in online learning, building on the data gathered through the development of the program and state profiles.
  • Features a Notes from the Field section with in-depth examination of important new issues in online learning from national experts.
TheKeeping Pacereport provides further details on the growth of distance education in the K-12 arena:

Keeping Pace estimates the number of full-time online students at about                        175,000.  States with the largest numbers of full-time online students include                 Arizona, Ohio, Minnesota,  Colorado, Washington, California, and Pennsylvania.

The Keeping Pace report provided an overview of several types of online learning programs but which was of specific interest to me was the following note regarding university led online K12 programs:

University-run K-12 online programs have often been
overlooked but are another component of the online learning
landscape. Online programs that have emerged from previous
independent study programs of post-secondary institutions
tend to have relatively low levels of teacher involvement.

Available via the US Department of Education is the report:  Evaluation of the Enhancing Education Through Technology Program: Final Report.  This report provides the following details on the federal program that supported improving student academic achievement in elementary and secondary schools through the use of educational technology.

This reports indicates a continued upward trend in Internet access by schools with 63% of teachers indicating that they had  high speed Internet access in their classrooms.   No gaps were noted between student access to computers in these schools however some gaps were noted between student access to laptops in these institutions.

Another report which provides information on significant trends in the online market in general which may pertain to distance/online education is Morgan Stanley’s Mobile Internet Report.

Covering 8 key themes regarding the Mobile Internet which are:

1)  Wealth Creation / Destruction is Material in New Computing Cycles – Now in
Early Innings of Mobile Internet Cycle, the 5th Cycle of Last Half Century.

Wealth Creation / Destruction Is Material in New Computing Cycles – History shows that massive technology changes typically shift dynamics between incumbents / attackers, creating winners / losers. A handful of incumbents (like Apple, Google, Amazon.com, and Skype) appear especially well positioned for the mobile Internet, the fifth new cycle of the last half century.
2) Mobile Ramping Faster than Desktop Internet Did and Will Be Bigger Than
Most Think – 5 Trends Converging (3G + Social Networking + Video + VoIP +
Impressive Mobile Devices).

…the explosive Apple iPhone / iTouch ramp shows why usage of mobile devices on IPbased networks should surprise to the upside for years to come. As 3G adoption hits inflection points in many markets, consumers are flocking to a broad range of IPbased  usage models over powerful mobile Internet enabled devices. We predict that smartphones will outship the global notebook + netbook market in 2010E and out-ship the global PC market (notebook + netbook +
desktop) by 2012E.
3) Apple Leading in Mobile Innovation + Impact, for Now – Depth of App
Ecosystems + User Experience + Pricing Will Likely Determine Long-Term
Winners.

Near term, Apple is driving the platform change to mobile computing and leading in user experience. Its mobile ecosystem (iPhone + iTouch + iTunes + accessories + services) market share and impact should surprise on the upside for at least the next 1-2 years. Longer term, Google Android’s open operating system (combined with clever device manufacturers), emerging markets competition, and carrier limitations may pose challenges to Apple’s market share upside. RIM may maintain the enterprise lead, thanks to its installed base, but the long-term outlook is challenging.
4) Game-Changing Communications / Commerce Platforms (Social Networking +
Mobile) Emerging Very Rapidly.

Improvements in social networking and mobile computing platforms (led by Facebook + Apple ecosystems) are fundamentally changing how people communicate with each other and how developers, advertisers, and vendors can reach consumers. Mobile devices are evolving as remote controls for continually expanding types of real-time, cloud-based services – including emerging location-based services – creating opportunities and dislocations, empowering consumers in
unprecedented and transformative ways.
5) Growth / Monetization Roadmaps Provided by Japan Mobile + Desktop Internet.

Mobile Internet development in Japan and desktop Internet business
models provide significant runways for monetizing the mobile Internet through online commerce, paid services, and advertising; data access likely will continue to lose relative revenue share in the mobile Internet ecosystem.
6) Massive Data Growth Driving Carrier / Equipment Transitions.

Global mobile IP traffic is likely to grow 66x by 2013E (with 130% CAGR), per Cisco. Increasing 3G /smartphone penetration and emerging usage models (such as video / audio streaming) will stress carrier wireless networks. Carriers may be able to address the surge via capacity upgrades and offloading to Wi-Fi. Tiered data pricing (speed, quantity) will likely be critical to long-term revenue growth.

7) Compelling Opportunities in Emerging Markets.

Emerging markets have enormous potential for mobile Internet user growth, owing to low fixed-line telephone / broadband penetration + already vibrant mobile value added services. We expect 3G inflection points to be 2-3 years away, depending on the individual markets.
8) Regulators Can Help Advance / Slow Mobile Internet Evolution.

Inherent conflicts between the wants / needs of consumers and those of incumbent TMT providers are creating challenges for regulators.

While there is not much in the report that is education related specifically the upward trend in the use of mobile technology is an indication that users may demand the delivery of content:  text, video, and audio via their handheld devices.

The Pew Research Center provides a wealth of information which may assist educators to determine where the use of technology is trending by users.  A significant report on the “Millennial Generation”was recently released by them. The report defines the millenial generation as that age group which born after 1980 – the first generation to come of age in the new millennium

75% of the respondents, aged 18 – 29 years of age in late 2009 when the survey was conducted indicated that they have a profile on a Social Networking site.  Another significant factor that impacts education decisions of this age group is the large unemployment rate..nearly 37% of this age group indicate that they are currently unemployed.  (pp 10)

When it comes to education the survey found;

Millennials are more highly educated when ranked with other generations at comparable ages. More than half of Millennials have at least some college education (54%), compared with 49% of Gen Xers, 36% of Boomers and 24% of the Silent generation when they were ages 18 to 28. Millennials, when compared with previous generations at the same age, also are more likely to have completed high school.

Millenials are more likely to point to technology as a factor that distinguishes them from other generations.  Chapter 4, page 25 of the report covers the technical use of this generation from social media to mobile phone use.   The report states, they are more likely to have their own social networking profiles, to connect to the Internet wirelessly when away from home or work, and to post video of themselves online.
.. a majority of them are likely to use their cell phones for texting.

The following is also noted:

Millennials who have attended college are more likely than those who have no college experience to be online, use social networking sites, watch and post video online, connect to the Internet wirelessly, and send and receive text messages. Younger Millennials are more likely than older Millennials use the internet and social networking sites, and to have sent or received a larger number of text messages in the past 24 hours.  (page 25)

Millenials are used and in face may expect the use of wireless connectivity as indicated by the survey:

Far more Millennials who have attended college than those without college experience connect to the internet wirelessly: 74% who have been to college use wireless connections away from home or work, compared with 47% of those who have not attended college. The question did not specifically mention use of wireless connections at school. However, these findings likelyreflect to some degree the general situation on many campuses, where wireless connectivity is ubiquitous.

The use of a cell phone is common for this generation the results indicate that:

More than eight-in-ten (86%) adults now have a cell phone, including majorities across all age groups. Millennials are somewhat more likely than all other age groups to have a cell phone: 94% have one, as do 90% of Gen Xers and 89% of Boomers.

Given these statistics  as we design learning programs, campuses and other learning environments the needs of not only Gen Xers, Baby Boomers but also ensure that these programs and learning experiences are geared towards the needs of the millenials..the worlds is moving forwards in the advanced use of technology..and we can’t turn back the hands of time..we can only move ahead.   It is likely that their experiences during this recession will also influence their approach to education, the choices they make and their need for technology to access their education via online or distance delivery.

The next plan to watch is the National Broadband Plan. This plan is broken into seven market segments which includes Education, Public Safety, Government Performance, Civic Engagement, Health Care, Energy and Environment.   According to the website the plan achieves the following:

The National Broadband Plan lays out a bold roadmap to America’s                        future. These initiatives will stimulate economic growth, spur job                            creation, and boost our capabilities in education, healthcare, homeland                    security and more.

The plan was created by the Federal Communications Commission as a result of a series of workshops, seminars and a public forums.

Specifically attributed to education is the following:

  • Education. Broadband can enable improvements in public education through e-learning and online content, which can provide more personalized learning opportunities for students. Broadband can also facilitate the flow of information, helping teachers, parents, schools and other organizations to make better decisions tied to each student’s needs and abilities. To those ends, the plan includes recommendations to:
    • Improve the connectivity to schools and libraries by upgrading the FCC’s E-Rate program to increase flexibility, improve program efficiency and foster innovation by promoting the most promising solutions and funding wireless connectivity to learning devices that go home with students.
      • Accelerate online learning by enabling the creation of digital content and learning systems, removing regulatory barriers and promoting digital literacy.
      • Personalize learning and improve decision–making by fostering adoption of electronic educational records and improving financial data transparency in education.

There are several recommendations under each category listed above however those specific to education can be found here on this website. the focus of the report seems to be implementing expanded broadband services will support an infrastructure which will increase student access to online education.  Part of this initiative will include teacher and student training to better use the technology that they have available.   This plan will put into place minimum standards which schools and libraries will have to measure their progress in achieving adequate services to their students and patrons.   I can’t even begin to address the scope of this report but if you relate to any of those categories at the very least that on it ‘s own warrants a review of the initiatives detailed in this report.

In January of 2010 the New Media Consortium presented it’s annual Horizons report on  emerging initiatives in technology in education.   This report gives an overview of technologies to watch in the short to long term.  These include; mobile technology, opencourseware/open content, electronic books, simple augmented reality, gesture based computing, visual data analysis.

As I have illustrated with the above reports it may seem that technology, virtual learning environments, and new technologies are driving how we learn.  However our access to those learning materials, as well economy and generational factors also play a significant role as indicated by the data and information it seems that may very well be the case.

References
Allen, I., & Seaman, J. (2009). Learning on Demand Online Education in the United States 2009 (Rep.). Sloan Consortium.

Horizons 2010 (Rep.). (2010, January 5). Retrieved March 24, 2010, from New Media Consortium website: http://wp.nmc.org/horizon2010/chapters/technologies/#0

Means, B., Toyama, Y., Murphy, R., Bakia, M., & Jones, K. (2009). Evaluation of Evidence-Based Practices in Online Learning A Meta-Analysis and Review of Online Learning Studies (Rep.). US Department of Education.

Mobile Internet The Report (Rep.). (2009). Morgan Stanley.
National Broadband Plan Connecting America (Rep.). (2010). Federal Communications Commission.

National Education Technology Plan 2010 (Rep.). (2010). Office of Educational Technology Department of Education.

Piccianno, A., & Seaman, J. (2008). K-12 Online Learning A 2008 Survey of of US School District Administrators (Rep.). Sloan Consortium.

Taylor, P., & Teeter, S. (Eds.). (2009). The Millenials. Confident, connected, open to change (Rep.). Pew Research Center.

Watson, J., Gemin, B., Ryan, J., Wicks, M., Powell, A., Scantland, A., & Young, J. (n.d.). Keeping Pace with K-12 Online Learning (Rep.) (S. Bullock, J. Fitzpatrick, K. Loughrey, L. Pape, M. Revenaugh, T. Hitchcock, et al., Eds.).

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23
Mar

FACEBOOK!!!

by Cathy in Connectivisim, Distance Education, Education Technology, Higher Education, Learning theory, Uncategorized, Web 2.0, Web2.0, collaboration, learning student, online learning, web2.0 facebook twitter

Can Facebook be used to provide content, a place for group communication and interaction for academic courses and programs…well all signs indicate a solid yes to this question.  As I have a Facebook page I decided to review sites that are relevant to certain discipline areas.    The aim of this blog is to identify sites where academics have illustrated how they use Facebook and to point you to those sites that are relevant to certain discipline areas.

I would like to hear comments from you.  Does Facebook have an application in education and if so how?  And if you are using it how are you using it?

What tools does Facebook have in place to manage classes, groups, and networking?

Facebook can deliver content in the form of photos, videos, documents that have been scanned to jpg’s, and notes:

For example a search of Facebook for “Calculus” yields:
The Calculuswebsite which is a fan site for students in Calculus and collaboration in problem solving, etc., in that area.    As recent as yesterday, March 20,2010 as I write this blog I noticed that there is a detailed response to a student’s request for help solving a problem.
Another Calculussite states:  This page is based on Mr. Morris’ Calculus 1 class at Las Positas College; however, those not in the class may find the content useful too.  This site provides flashcards based upon up coming exams that students can use as study aids.
There are professional websites such as the English Teachers Site. This club is designed as a place for English teachers to share resources and discuss teaching strategies with colleagues near and far. Share with your fellow English teachers any lesson plans, activities, must-teach novels, useful websites, videos, or books for any grade level… we’d love to hear about it! So please, post away!…

Or this site: English teachers put more thought into a novelthan the actual author did.

Computer Science Student Group: The importance of CS has never been greater. We’re discovering ways to build just about everything out of small, simple mechanisms glued together with software, so no matter what you do, CS tends to be inside. And the scope of this new CS is amazing: We’re at the center of the action in biology, nanotechnology, particle physics. If society is ever going to slash medical costs, CS will play the key role. I see CS as a sort of universal science. We’re beginning to pervade everything.
Mathematics the Language of the Sciences: group is intended for people who enjoy solving and/or contemplating mathematical, physical, engineering problems, and who enjoy going beyond and study the philosophical assumptions, foundations, and implications of mathematics.  If you’re a mathematics, computer science, statistics, actuarial science, engineering major or you just love Mathematics, if you love to inquire about the philosophy of mathematics, or if you have any question in the field of Mathematics, then this is the group for you.
Health Informatics: This group joins interested people in Health Informatics, Medical Informatics, Healthcare IT, HIT – Health Information Technology, HIM – Health Information Management, HIS – Health Information Systems, Hospital Information Systems, CDSS – Clinical Decision Support Systems, EHR – Electronic Health Records, EMR – Electronic Medical Records, PACS – Picture Archiving and Communication Systems, DICOM – Digital Imaging and Communication in Medicine, and many other related sciences and topics.


There are sites such as the
100 ways to use Facebook in the Classroom The Facebook Classroom: 25 Facebook Apps That Are Perfect for Online Education, or  this facebook site.

Application are available in Facebook such as the courses application which will allow  you to:

Display your courses on your profile for college or high school, find classmates, manage your schedule and assignments, create discussions, post notes, and form exclusive study groups. Welcome to Courses on Facebook.   You can use your Facebook course site as a “live syllabus” which will allow you to post assignments, communicate deadlines, deliver content, especially real time news feeds,  and facilitate discussions.

There is also a Files application which allows you to upload documents, photos, videos and pull informatin from your profile.

Is there an application in Pedagogy that Facebook lends itself to?  If so what is that?

Of course there is the relatively new and as yet evolving theory of connectivism:  a learning theory for the digital age,” has been developed by George Siemens and Stephen Downes based on their analysis of the limitations of behaviourism, cognitivism and constructivism to explain the effect technology has had on how we live, how we communicate, and how we learn.[1] Donald G. Perrin, Executive Editor of the International Journal of Instructional Technology and Distance Learning says the theory “combines relevant elements of many learning theories, social structures, and technology to create a powerful theoretical construct for learning in the digital age.”[1]  (  Retrieved from Wikipedia:  http://en.wikipedia.org/wiki/Connectivism_%28learning_theory%29, Connectivism a learning theory for the digital age http://www.elearnspace.org/Articles/connectivism.htm, wikiveristy)

Social Learning theory:  that focuses on the learning that occurs within a social context. It considers that people learn from one another, including such concepts as observational learning, imitation, and modeling.

Social Learning Theory; Bandura emphasizes the importance of observing and modeling the behaviors, attitudes, and emotional reactions of others. Bandura (1977) states: “Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. Fortunately, most human behavior is learned observationally through modeling: from observing others one forms an idea of how new behaviors are performed, and on later occasions this coded information serves as a guide for action.” (p22). Social learning theory explains human behavior in terms of continuous reciprocal interaction between cognitive, behavioral, an environmental influences. The component processes underlying observational learning are: (1) Attention, including modeled events (distinctiveness, affective valence, complexity, prevalence, functional value) and observer characteristics (sensory capacities, arousal level, perceptual set, past reinforcement), (2) Retention, including symbolic coding, cognitive organization, symbolic rehearsal, motor rehearsal), (3) Motor Reproduction, including physical capabilities, self-observation of reproduction, accuracy of feedback, and (4) Motivation, including external, vicarious and self reinforcement.  (retrieved from http://tip.psychology.org/bandura.html, 3/23/2010)

Action Learning: is an educational process whereby the participant studies their own actions and experience in order to improve performance. This concept is close to learning-by-doing and teaching through examples and repetitions.  Action learning is done in conjunction with others, in small groups called action learning sets or two-in, two-out team. It is proposed as particularly suitable for adults, as it enables each person to reflect on and review the action they have taken and the learning points arising. This should then guide future action and improve performance.  (retrieved from http://en.wikipedia.org/wiki/Action_learning, 3/23/2010)

Action Learning: is a process of inquiry, beginning with the experience of not knowing ‘what to do next’, and finding that answers are not available through current expertise. When expertise fails to provide an answer, collaborative inquiry with fellow learners who are undergoing the same questioning experience is always available. To be effective, this partnership in learning needs to be both supportive and at the same time challenging, deeply caring yet questioning. Such partnerships actually create themselves when different people with different ideas engage whole-heartedly with each other to resolve each others’ problems.  (retrieved from What’s Action Learning 3/23/2010)

The use of Facebook and the potential of it is yet to be explored and documented fully as illustrated in this study by Schroeder and Greenbowe  who stated that “at the very least, the data suggest that students will use Facebook as an alternate mode of communication, particularly when deadlines approach. The results of this study may best be viewed as a case study, showing that for this specific group of students, Facebook proved to be a good medium for communication in the sense that students would use it.” (retrieved online http://gator.uhd.edu/~williams/AT/ChemOfFB.htm 3/23/2010)   Harris noted that the “growing influence demonstrates that the utilization of SNS can expand the dialogue outside of the classroom or campus, build better communication channels with students and may be valuable as a supplemental recruitment tool in higher education…” (Retrieved from   http://findarticles.com/p/articles/mi_m0WMX/is_18_25/ai_n30956801/, 3/23/2010)  Heiberger and Harper illustrate the application of Facebook and benefits to the students as:  Facebook gives them opportunities to learn about and self select into programs and services beneficial to them…. Facebook can help students simplify and prioritize their choices, manage their time wisely, and be aware of the wide variety of options available to them on campus…”  (retrieved from http://cyber.law.harvard.edu/sites/cyber.law.harvard.edu/files/Chapter%202%20-%20Facebook%20and%20Student%20Engagement.pdf  3/23/2010)
In conclusion it is evident that the use of Facebook may prove to be beneficial to students as a source of information, tutoring and collaboration as illustrated by the Calculus sites provided, it may serve as a discussion networking site for professional development, and even a connection for future employment opportunities as demonstrated by the Computer Science sites.
There are a variety of communication, content and networking tools available through Facebook such as the files and courses application, and are worth exploring.


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6
Mar

Retention in online education

by Cathy in Distance Education, Education, Higher Education, University, online learning

This is the blog I have been wanting to research, to think about and to write for some time..frankly this one just seemed too tough to tackle in many respects and that is how to address retention in online education.   There are just too many factors to consider and given that where does one even start?

I suppose a definition of retention would be fundamental as a starting point.    It is important to undertand that distance education via the web and using mobile technology is still a relatively new initiative in education.  The schools I have worked at or attended as a student did not start implementing online classes until the late 1990′s early 2000′s, given that it is still in the early stages of development.

Back in those early days of web based course you would hear about or experience courses that were not developed, faculty who failed to communicate with students and experience a confusion on how to access support services.  Much has changed today as educators and institutions understand that only fully developed courses should be put on line, that distance education students need access to support services, and that integration of media can enhance the content of an online course.

However in  spite of that there are several trends which have contributed to the phenomenal growth of distance education via the Internet.  This includes an increased demand for courses and program by those students who would not otherwise have access to educational opportunities via other means.

Retention can mean one thing to students, another to faculty, another to administrators and quite another to those who are responsible for funding programs and providing student financial aid. What this means is that the solutions, research, and even those we survey regarding the issue of retention may have different outcomes all coming from different perspectives.

Without any substantive research to back this I would propose that retention means, to students, successful educational goal completion.  Now what this means to student could be entirely different than what we  assume it to mean. This could mean the he/she accessed some components of a course for informational purposes, career purposes, or personal reasons and did not even feel it necessary to complete the course. It could mean course completion but no reason to continue enrolling in courses, or taking more than one course but not advancing to a degree, and finally degree completion.  For faculty this could mean successful completion of a course, successful advancement to the next level of the course, and/or successful degree completion.   For administration and funders this means successful completion of a course or degree advancement. In addition to this funders want to see and loans paid back ie) a low default rate on financial aid.    All have in mind that this course, courses or program will provide the student with personal fulfillment and/or the tools necessary to be a contributing member of society, having meaning work, and make a living wage.

With all of these differing perspectives on retention how does one measure it and determine what strategies should be in place to achieve the aim of improving retention of students distance education programs and courses.

There are several strategies that have been identified in the research.   The study conducted by Finnegan, Lee and Morris (2008) indicates that those students who successfully completed their courses spent more time on task (as indicated by the US DOE meta-analysis of distance education) more time interacting with others, and participated in online discussions more frequently,  (Lawler, 2007Sutton, Nora, 2008; Tello, 2008). While this time on task is critical it is also important to note that students would also withdraw or drop if they felt the work required of them in an online course exceeded that of the face to face course or required more reading. (Lawlor,2008)   These findings indicate the delicate balance that needs to take place in evaluating content for an online course, not enough does not engage the student or contributes towards achieving the outcomes, too much and the student feels that he/she is in a correspondence course and “reading” too much. (Lawler,2008)

The faculty can access Web 2.0 tools at little or no cost to supplant the text based content of a course.  He/she can use voice threads, Youtube, or some of these video related tools from Web2Go20 .   I will provide a brief overview of these sites, however I cannot vouch for their reliability or safety of use this is for informational purposes only.  I suggest you review the Terms of Service before using and give a few trial runs to ensure that they will meet your needs.

If, for whatever reason you choose to not use your Learning Management System to warehouse your videos I am providing the following here:

Flixtime: turns your photos and videos into stunning and unique videos in just minutes!             Sign-up for a free account, and upload your images, videos and music. Then, sit back             and watch your masterpiece come together!

For sharing videos with a distributed group you may want to check outSynchTube.
synchtube allows you to create rooms to share synchronzied YouTube videos.
This means everyone in the room is viewing the same video at the same time!                       The built in chat allows you to even discuss the best parts, or share other videos.
Watch videos with friends, or even DJ music with the social playlists — it is up to you

Masher looks like another great site to provide a “mash up” of your videos, photos, music or audio recordings.

According to their site Masher isa site which let’s you easily create a video by mashing together video clips, music tracks and photos. So you can create a video to brag about your holiday, to wish your friend happy birthday, or to show off your creative side. Whatever you have to say, a video speaks a squillion words, so get mashing! Masher was created in 2008 and has an incredible built-in library of footage and music that you can use in your creations for free. The free video library archive features thousands of high quality clips, including footage from CBS News, BBC Motion Gallery, China Central Television, NHK Japan, Australian Broadcasting Corporation, Rip Curl, Huntley Archives and many more.

These tools and many others like them can make your course development easier, allow you to move away from text based content to video and audio, and finally break that umbilical chord to the publisher’s power points.

These tools can also provide for greater student to student interaction, student to faculty interaction, and student to content interaction. (Tello, Louis, 2008; Lawlor, D., 2008;Disalvio, P. 2008) These interactions have also been demonstrated to be essential to student retention in the review of the literature and are also standards reviewed using the Quality Matters Rubric®.

Online education is susceptible to those factors that contribute to dropping out in face to face or traditional education as well as additional factors such as discomfort with the technology, not having a solid technical infrastructure to support online education and falling victim to the assumption that because it is on line it will be easier than a face to face class.  Online education is not easier than face to face, however it should be just as hard, with consideration for the fact that much of it is written and therefore requires the time necessary to read and absorb content.  Online education also requires a very structured approach on the part of the faculty, it does not provide the faculty who designs and teaches the course with “free time, ” because it is  online.

Faculty who are intent  upon doing an outstanding job will recognize that he/she almost needs to log into the course daily, to be consistently present in the course.  The course will be designed from start to finish and will allow for little variance from that structure throughout the semester.  However the course will be designed with few deadlines for the student so that it will meet his/her needs for flexibility which is probably one of the primary reasons why he/she enrolled in the course in the first place.

The research demonstrates that student to faculty communication is a key factor in student retention.  This means that the faculty has set office hours, defines timeliness when he or she will respond to emails (sometimes 24 hours which means logging in to the course and checking email on the weekend), and timely feedback on assignment within 3 days, (quite a challenge if the course has 100 students or more)(Drouin,  2008; Tello, 2008; Lawlor, D, 2007; Finnegan, Morris, Lee 2008).

The research also reveals those student related factors that institutions may or may not be able to address.  These include work related demands, time management,  and technical issues. (Lawlor, D 2007; Finnegan, Morris, Lee, 2007; Disalvio, P., 2008; Lorenzetti, P 2005)

This is the first in a series of reviews of research and literature I intend to do in order to aggregate the recent findings, compile best practices and design strategies that can be implemented to improve student success.

Literature Review
Angelino, L. “A Case Study on Graduates from an Online Certificate Program and Their Experiences Related to Engagement Practices.” Diss. Clemson University, 2009. Print.
Disalvio, Phillip. “SETONWORLDWIDE: A CASE STUDY OF STUDENT SUCCESS.” Journal of Asynchronous Learning Networks; 13.3 (2009): 29-36. Print.
Drouin, Michelle. “HE RELATIONSHIP BETWEEN STUDENTS’ PERCEIVED SENSE OF COMMUNITY AND SATISFACTION, ACHIEVEMENT, AND RETENTION IN AN ONLINE COURSE.” Quarterly Review of Distance Education 9.30 (2008): 267-84. Print.
Finnegan, Catherine, Libby Morris, and Sz-Shyan Wu. “Redicting Retention in Online General Education Courses.” American Journal of Distance Education 19.1 (2005): 23-36. Print.
Hannum, Wallace H., Matthew Irvin, Pui-Wa Lie, and Thomas Farmer. “Effectiveness of Using Learner-centered Principles on Student Retention in Distance Education Courses in Rural Schools.” Distance Education 29.3 (2008): 211-29. Print.
Lorenzetti, Jennifer. “Secrets of Online Success: Lessons from the Community Colleges.” Distance Education Report 1 July 2005: 3-6. Print.
McCracken, Holly. “BEST PRACTICES IN SUPPORTING PERSISTENCE OF DISTANT EDUCATION STUDENTS THROUGH INTEGRATED WEB-BASED SYSTEMS.” Journal of College Student Retention 10.1 (2008): 65-91. Print.
Morris, Libby, and Catherine Finnegan. “BEST PRACTICES IN PREDICTING AND ENCOURAGING STUDENT PERSISTENCE AND ACHIEVEMENT ONLINE.” Journal of College Student Retention 10.1 (2008): 55-64. Print.
Porta Merida, Sandra. “Online Learning Success: Underlying Constructs Affecting Student Attrition.” Diss. Lynn University, 2009. Print.
Snyder, Blanca. “TECHNOLOGY AND HIGHER EDUCATION: THE IMPACT OF E-LEARNING APPROACHES ON STUDENT ACADEMIC ACHIEVEMENT, PERCEPTIONS AND PERSISTENCE.” Journal of College Student Retention 10.1 (2008): 3-19. Print.
Sutton, Stephen C., and Amaury Nora. “AN EXPLORATION OF COLLEGE PERSISTENCE FOR STUDENTS ENROLLED IN WEB-ENHANCED COURSES: A MULTIVARIATE ANALYTIC APPROACH.” Journal of College Student Retention 10.1 (2008): 21-37. Print.
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